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By Issue Area

CCTS Board Names New Consumer Representatives

Canada’s national telecommunications complaint handling organization has announced the appointment of two consumer group...

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Tippy Dressers Top List of Recent Product Recalls

Bedroom dressers that will tip over highlight the recent recalls and safety alerts from Health Canada. Three cabinet and dresser...

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Sanitizers Recalled Because They Dry Skin

Three months after Health Canada announced that to help fight the spread of COVID-19 it would allow into Canada with minimal...

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How Will Consumers React to COVID-19 Surcharging?

Consumers will be tolerant of merchant surcharging for COVID-19 related expenses as long as there is an element of trust,...

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The Difficulties Consumers Have Being Heard, Respected

The difficulty of consumers making warranty claims and filing complaints – key elements of a recent Consumers Council of Canada...

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