Automobile related complaints

Canadian Motor Vehicle Arbitration Plan

The Canadian Motor Vehicle Arbitration Plan handles disputes between consumers and vehicle manufacturers about alleged manufacturing defects or implementation of manufacturers’ new vehicle warranties.

Ontario Motor Vehicle Industry Council (OMVIC)

OMVIC is the motor vehicle dealer industry’s self-management body in Ontario. OMVIC is responsible for administering Ontario’s Motor Vehicle Dealers Act – MVDA, under which it is to maintain a fair, safe and informed marketplace in Ontario by protecting the rights of consumers, enhancing industry professionalism and ensuring fair, honest and open competition for registered motor vehicle dealers. Ontario residents may seek some kinds of dispute resolution from OMVIC where the problem involves an Ontario motor vehicle dealer.

Automobile Protection Association

The Automobile Protection Association is a membership-based consumer advocacy group that will advocate for its members concerning complaints related to automotive.