Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
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Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...
The independence of ‘community’ directors is a key point of differentiation between the submissions of consumer organizations...
Following the release of required reviews of the operations of Canada’s two banking dispute resolution operators, the issue of...
The Ombudsman for Banking Services and Investments (OBSI) shut down its Consumer and Investor Advisory Council (CIAC) in...
Consumer disputes involving Canadian securities firms should result in binding judgments from the industry’s independent arbiter...