WORKING TOWARDS
AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA
OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE
Join the Consumers Council Public Interest Network
A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
The Consumers Council of Canada
is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.
The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.
Have a consumer
experience to share?
Help us learn from your marketplace experiences, problems and complaints. We’ll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.
Featured Events
Latest News
Can Students Take the Bus to School Safely?
Policymakers have placed considerable effort into finding ways to reduce the risk of COVID-19 spread in those classrooms that re-open in September, but not as much related to the buses that deliver the students. Many boards are implementing measures such as isolating...
Council: Expand Consumer Advocate Role
Consumers Council of Canada has called for an expanded mandate for the federal government’s new Canadian Consumer Advocate and greater recognition of and support for consumer representation in creating policies and standards. The Council made a submission to...
Will Anyone Ever Hear Your Complaint?
Sometimes, the squeaky wheel just continues to squeak. In an old idiom, squeaky wheels got grease. In other words, those that complained loudest received more favourable treatment. But the huge backlog in several regulatory complaints services suggests Canada’s...