WORKING TOWARDS
AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA
OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE
Join the Consumers Council Public Interest Network
A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
The Consumers Council of Canada
is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.
The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.
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Featured Events
Latest News
Supreme Court Rules Against Distant, Expensive Arbitration
Canada’s highest court ruled that costly, distant arbitration processes found in contracts may not be valid if there is an inequality of bargaining power between the two parties, a decision with wide implications for persons bound by contracts found to take one-sided...
CCTS Board Names New Consumer Representatives
Canada’s national telecommunications complaint handling organization has announced the appointment of two consumer group selections to its board of directors. Catherine Middleton and Genevieve Saumier were elected by acclamation to three-year terms to the Commission...
Which New Consumer Behaviours Will Stick?
Canadian consumers will be more likely to resume normal grocery shopping, but will likely remain wary of malls as COVID concerns abate in the next months, according to research from Ipsos. In a webinar Understanding Emerging Consumer Behaviour released June 23, Ipsos...