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A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
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The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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The e-Periodical for Consumer Protection and Empowerment Professionals

Think Consumers, published by Consumers Council of Canada, serves Canada’s consumer protection and empowerment professional community and is available by subscription. Stay informed about the opportunities and challenges facing those who are working towards a better marketplace for Canada’s consumers.
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Unconvinced, Unprepared and Out of Money

Consumers Council of Canada in-depth report finds homeowners and homebuyers ill-prepared for the impact of climate change on the homes they own or are considering for purchase.

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What do Canadians want from their grocery store?

Ready to go in-depth? Check out reports and reporting resulting from the Council’s three-year focus on Canadian consumers’ grocery shopping experience, options and preferences.

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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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Latest News

Finding alternatives to major grocery retailers a challenge

Time-pressed consumers find it difficult to identify, find and shop with retailers offering alternatives to Canada’s major grocery store groups, while wishing to do so, a Consumers Council of Canada study found.  Nearly half of consumers think independent retailers...

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The Policy Challenges of Personalized Pricing

In most retail environments, the price is on or at the product.  In a growing number of online marketplaces, the price may be in your profile.  The practice known as surveillance pricing or algorithmic personalized pricing uses personal data for each potential buyer...

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Manitoba Takes Sobeys to Municipal Board for Lease Relief

Unable to get one of Canada’s largest grocery chains to give up property controls included in its leases, Manitoba is taking four cases to the province’s municipal board. Each of those cases involves the lease of a Sobeys grocery store that the province says violates...

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