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FOR CONSUMERS IN CANADA
OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE
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Latest News
Ottawa Triples Funding for Consumer Research Program
Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail sector, including groceries. Minister of Innovation, Science and Industry Francois-Philippe Champagne announced his ministry would boost...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints they do not resolve, starting in November 2024. The October 17 announcement by Deputy Prime Minister and Minister of Finance Chrystia...
Ontario Struggles with Drink Container Recycling Program
One of the first attempts at following the Ontario government guidelines for making producers responsible for the costs of recycling has resulted in a producer group’s withdrawal of its Recycle Everywhere program for non-alcoholic beverage containers. After months of...