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A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.

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The e-Periodical for Consumer Protection and Empowerment Professionals

Think Consumers, published by Consumers Council of Canada, serves Canada’s consumer protection and empowerment professional community and is available by subscription. Stay informed about the opportunities and challenges facing those who are working towards a better marketplace for Canada’s consumers.
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Unconvinced, Unprepared and Out of Money

Consumers Council of Canada in-depth report finds homeowners and homebuyers ill-prepared for the impact of climate change on the homes they own or are considering for purchase.

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What do Canadians want from their grocery store?

Environics Research conducted a national large-scale web panel for Consumers Council of Canada to try to get some answers from consumers about what they think about their grocery shopping experience and what could better protect and empower them when they shop for groceries.
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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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Latest News

No Competition Coming in Crowsnest Pass

In 2024, Crowsnest Pass, Alberta, became an unlikely Ground Zero in the Competition Bureau of Canada’s battle against grocery-store restrictive lease covenants and exclusivity clauses. Two years later, only one grocery store remains in Crowsnest Pass – and more…

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Sabzi Mandi Sticks to its Vegetable Roots

After two decades in business, Sabzi Mandi Supermarket still lives up to its name. Quite literally. In South Asian and Middle Eastern languages including Hindi and Urdu, Sabzi means ‘vegetable’ and Mandi translates as ‘market’.  Put the two words together and you get…

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Receipt Checks at the Store: What Consumers Need to Know

Whether it’s leaving self-checkouts at the grocery store or walking out of a membership-only big-box warehouse club, chances are you’re being asked to show your bill. To crack down on theft, retailers are increasingly turning to receipt checks. While some shoppers may…

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