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AN IMPROVED MARKETPLACE
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A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
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The Consumers Council of Canada

is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.

The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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The e-Periodical for Consumer Protection and Empowerment Professionals

Think Consumers, published by Consumers Council of Canada, serves Canada’s consumer protection and empowerment professional community and is available by subscription. Stay informed about the opportunities and challenges facing those who are working towards a better marketplace for Canada’s consumers.
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Unconvinced, Unprepared and Out of Money

Consumers Council of Canada in-depth report finds homeowners and homebuyers ill-prepared for the impact of climate change on the homes they own or are considering for purchase.

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What do Canadians want from their grocery store?

Environics Research conducted a national large-scale web panel for Consumers Council of Canada to try to get some answers from consumers about what they think about their grocery shopping experience and what could better protect and empower them when they shop for groceries.
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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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Latest News

Grocers Looking to Go Smaller and Less Expensive

Most of Canada’s major grocers are thinking smaller – and cheaper – in their plans.  They claim better opportunities for smaller stores with less product variety to help consumers manage their household food expenses.  Loblaw announced plans in February for 31 new...

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Independent Grocers Lag on Technology Advances

Independent and alternative grocers commonly face a technology disadvantage, as major chains are better able to handle the up-front costs of more sophisticated, efficiency-enhancing tools.  The current technological advance is electronic shelf labels (ESL), which...

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Australia Makes its Grocery Code Mandatory

While Canada is getting used to its voluntary Grocery Code of Conduct, Australia – one of the model nations Canada followed – has made its code mandatory because it was ineffective as a voluntary code.  The initial version of Canada’s code is voluntary, with no...

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