AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA
OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE
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Research released about "on-demand consumer"
Governments must refocus on protecting people
Consumers eager for innovative ways to resolve marketplace problems
Consumers find identifying perils of counterfeit goods difficult
Canadians enjoy little protection against prices, practices of instalment lenders
Canada lags behind at requiring standardized unit pricing displays at retail
Extended product protections often misunderstood by consumers
Read Canadian Consumer Interest News
Canada’s Competition Bureau will not pursue any additional actions to thwart the proposed merger of telecommunications firms Rogers and Shaw after the Federal Court of Appeal dismissed the Bureau’s appeal of the Competition Tribunal’s decision that found the merger...
Following numerous consumer complaints about cancelled contracts and unreturned deposits, an Ontario condominium builder has agreed to pay $60,000 in penalties and nearly $2.6 million to 141 affected purchasers. Ontario’s Home Construction Regulatory Authority (HCRA)...
Consumer complaints about their telecommunications services declined by about 25%, as measured by the number of complaints reaching the industry arbiter, according to its annual report for 2021-22. The Commission for Complaints for Telecom-Television Services (CCTS)...