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OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE
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Research released about "on-demand consumer"
Report uncovers views of the “on-demand consumer” and how fast, convenient, and immediate access to goods and services using smartphones or computers is changing their behaviour and how they feel about it.
Governments must refocus on protecting people
Consumers eager for innovative ways to resolve marketplace problems
Consumers find identifying perils of counterfeit goods difficult
Canadians enjoy little protection against prices, practices of instalment lenders
Canada lags behind at requiring standardized unit pricing displays at retail
Extended product protections often misunderstood by consumers
Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail sector, including groceries. Minister of Innovation, Science and Industry Francois-Philippe Champagne announced his ministry would boost...
Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints they do not resolve, starting in November 2024. The October 17 announcement by Deputy Prime Minister and Minister of Finance Chrystia...
One of the first attempts at following the Ontario government guidelines for making producers responsible for the costs of recycling has resulted in a producer group’s withdrawal of its Recycle Everywhere program for non-alcoholic beverage containers. After months of...