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WORKING TOWARDS
AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA

OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE

Join the Consumers Council Public Interest Network

A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.

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The Consumers Council of Canada

is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.

The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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Help us learn from your marketplace experiences, problems and complaints. We'll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.

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Featured Events

Latest News
 

A class action was commenced in Ontario on behalf of residents of Canada who used coin counting machines at The Toronto Dominion Bank (“TD Bank”) alleging that the machines did not properly count the deposited coins. A settlement of the class action has been reached with TD Bank for $555,000. The settlement is subject to court approval. The settlement is not an admission of liability, fault, or wrongdoing.

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Class Action Notices, Financial Services, Right-Redress  
  

If you purchased a lawn mower in Canada between January 1, 1994 and December 31, 2012, you may now make a claim for money

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Class Action Notices, Home Furnishing & Equipment, Right-Redress  
  

Ontario Ministry of Government and Consumer Services (MGCS) has announced it will revoke the Upholstered and Stuffed Articles Regulation that protects Ontario consumers from unclean and unsafe stuffing in consumer goods such as upholstered furniture, stuffed toys, bedding, mattresses, and winter coats.

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Public Statements, Clothing, Home Furnishing & Equipment, Public Safety, Standards Development, Trade, Right-Product Safety, Right-Choice, Right-Safe Environment  
  
 
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