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A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.
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The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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The e-Periodical for Consumer Protection and Empowerment Professionals

Think Consumers, published by Consumers Council of Canada, serves Canada’s consumer protection and empowerment professional community and is available by subscription. Stay informed about the opportunities and challenges facing those who are working towards a better marketplace for Canada’s consumers.
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Unconvinced, Unprepared and Out of Money

Consumers Council of Canada in-depth report finds homeowners and homebuyers ill-prepared for the impact of climate change on the homes they own or are considering for purchase.

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What do Canadians want from their grocery store?

Environics Research conducted a national large-scale web panel for Consumers Council of Canada to try to get some answers from consumers about what they think about their grocery shopping experience and what could better protect and empower them when they shop for groceries.
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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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Latest News

The Policy Challenges of Personalized Pricing

In most retail environments, the price is on or at the product.  In a growing number of online marketplaces, the price may be in your profile.  The practice known as surveillance pricing or algorithmic personalized pricing uses personal data for each potential buyer...

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Manitoba Takes Sobeys to Municipal Board for Lease Relief

Unable to get one of Canada’s largest grocery chains to give up property controls included in its leases, Manitoba is taking four cases to the province’s municipal board. Each of those cases involves the lease of a Sobeys grocery store that the province says violates...

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Where the Rubber Hits the Road

The 2025 Annual Report from Ontario’s motor vehicle dealer regulator describes in great detail its measures taken to improve consumer protection.  The results of that organization’s annual ‘mystery shops’, however, indicate the message isn’t consistently reaching the...

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