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Latest News
Budget 2023 – Canada’s Consumer Initiatives
Newer initiatives such as commitments to clean energy technology, rebates for high grocery prices and dental care gained most of the attention, but the 2023 Federal budget also included numerous pledges to address long-standing consumer protection issues. Topics such...
How Independent Are Financial Services Arbiter Community Directors?
The independence of ‘community’ directors is a key point of differentiation between the submissions of consumer organizations and the submissions of financial services industry groups to the governance review underway from Canada’s leading financial services arbiter....
Air Miles Has New Owners But Ongoing Issues
Air Miles, one of Canada’s largest loyalty programs, has a new owner, but needs new business partnerships. BMO Financial Group (Bank of Montreal) agreed to purchase Air Miles from LoyaltyOne Co for US$160 million. LoyaltyOne and its U.S. parent Loyalty Ventures Incl.,...