A Canadian Consumer Advocate
Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.
Governments Must Re-focus on Protecting People
Canadians are quickly learning how the COVID-19 pandemic has changed shopping, working, health care and their economic prospects. A safe marketplace has never been more important. Consumer confidence and fair market practices are critical to Canada’s economic recovery. Canada needs a plan – and fast – to restore both.
A National Agency for Consumers
Canadian consumers deserve a national agency that has the sole objective to argue for consumers, advance their needs, and stress the relationship of those needs to the decision-making processes within agencies of government.
The economy is for consumers, not just producers. The federal government should expand its current plan for the Canadian Consumer Advocate to ensure it is an independent agency answerable to Parliament through the Minister of Innovation, Science and Economic Development. The Advocate should be capable of promoting meaningful engagement with and on behalf of consumers.
Constant, Capable Advocacy Needed to Protect Consumer Protections
The Council is seeking public support to press the Government of Canada to keep the promise it made in 2019 and hold ministers accountable for the mandate given to them to establish the Canadian Consumer Advocate and ensure it can capably protect consumers’ interests.
Time For A Real Federal Consumer Advocate – This report by the Consumers Council of Canada highlights the reasons and benefits for expanding the role of the Government of Canada’s proposed Canadian Consumer Advocate beyond receiving complaints. It argues the government needs to address the present patchwork and isolated responses to consumer needs and vulnerabilities, which will not meet the challenges consumers face in a post COVID-19 economic recovery, and beyond.
Consumers Council of Canada Parliamentary Submission: Federal Budget 2021 – A submission to the Standing Committee on Finance of the Parliament of Canada by the Consumers Council of Canada in response to its pre-budget consultations concerning the 2021 federal budget.
News About Consumer Representation
Do you have more or less confidence than a year ago in the supply of food? In the health care system? How much do you trust restaurants to treat you fairly and maintain your safety? These are just some of the questions the Consumers Council of Canada is posing to its...
Ontario consumers can express their opinion on how to improve the province’s Consumer Protection Act until February 1. The Ontario government has prepared a discussion document that sets out 15 proposals to revise the act, which governs most personal and household...
Prime Minister Justin Trudeau re-iterated the federal government’s commitment to establishing a Canadian Consumer Advocate as part of the mandate letter issued to incoming cabinet minister Francois-Philippe Champagne. Champagne replaced Navdeep Bains as Minister of...
Consumers Council of Canada has delivered its submission to Ontario’s Review of the Consumer Protection Act to Ontario’s Ministry of Government and Consumer services, which is reviewing the Act. The Council published the document in late October, making six major...
Small businesses see the merit of a Canadian Consumer Advocate to give Canadian consumers a “voice that matters” in public policy development, according to the Canadian Jewellers Association (CJA). The CJA is the national trade association of the jewellery and watch...
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