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WORKING TOWARDS
AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA

OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE

Join the Consumers Council Public Interest Network

A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.

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The Consumers Council of Canada

is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.

The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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Help us learn from your marketplace experiences, problems and complaints. We'll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.

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Featured Events

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Half of Canadian consumers say they have participated in government- or utility-organized programs to improve home energy efficiency and most of them were satisfied with the outcome,

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Research Announcements, Energy, Housing & Shelter, Focus-Climate Change, Right-Basic Needs, Right-Product Safety, Right-Information, Right-Choice, Right-Redress, Right-Education, Right-Safe Environment  
  

The Consumers Council of Canada has advocated recently for firm action on unsolicited, door-to-door sales, new protection for users of alternative financial services such as payday loans and definition of qualifications, with licensing, for home inspectors. The Ontario government took action in all three areas through its Putting Consumers First Act passed April 10, 2017.

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Public Statements, Credit, Financial Services, Home Furnishing & Equipment, Housing & Shelter, Payday Loans, Standards Development, Focus-Climate Change, Focus-Residential Intensification, Right-Basic Needs, Right-Product Safety, Right-Information, Right-Choice  
  

In 2013, class proceedings were initiated in Ontario by Harrison Pensa, in British Columbia by Camp Fiorante Matthews Mogerman and in Québec by Belleau Lapointe, s.e.n.c.r.l. on behalf of Canadians who purchased Vehicle Carrier Services, or purchased or leased a new Vehicle transported by RoRo between February 1, 1997 and December 31, 2012. A Settlement Agreement has been reached with CSAV which is one of 20 defendants involved in this litigation.

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