The Consumers Council of Canada
is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.
The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.
Have a consumer
experience to share?
Help us learn from your marketplace experiences, problems and complaints. We'll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.
Council represents consumers seeking Wireless Services code improvements
The Consumers Council of Canada offered views on improvements to the Wireless Services Code at recent hearings by the Canadian Radio-television and Telecommunications Commission.
Consumer Experiences with Rent-to-Own
Report finds rent-to-own transactions are an expensive way for consumers to acquire merchandise, with periodic payments typically totalling 2 to 3.5 times the price of the same goods at conventional retailers
Council releases 2015-16 Activities Report
Just released! 2015-16 Annual Report of Activities provides a year in review of our consumer research, representation and advocacy. Learn more about the Council's plan for improving consumer representation in Canada, and how you can play your part.
In Touch with e-Consumer Protection?
The Consumers Council of Canada's recent conference concerning e-consumer protection themes
created a timely opportunity for thought leaders in the private, public and not-for-profit sectors
to discuss existing and emerging trends and consumer rights and responsibilities in e-commerce.