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Consumers Council of Canada

1910 Yonge Street 4^th Floor

Toronto ON M4S 1Z5

416-483-2696 416-483-4128(fax)

Consumer Product Safety Warnings and Advisories from Health Canada

	Thursday, July 2, 2009

2008-09 Research Program Reports Released

Newly completed reports by the Council concerning sustainable household consumption, Ontario's smart meters program, prepaid long distance calling cards, improving the home renovation marketplace, creditors insurance and the protection of vulnerable consumers have been released.

» Click here for the reports

New President, Executive Director Announced

The Consumers Council of Canada is pleased to announce the election of Don Mercer of Vancouver, B.C., as its new president and the appointment of Tara Fainstein as the organization's Executive Director.

» Read more

Understanding Gasoline Prices

Producers, financial market participants and consumers closely watch for anything likely to influence short-term valuations of gasoline, leading to dynamic changes in price for this important commodity. A new Consumers Council website can help you understand what influences the price of gasoline.

» Click here to learn more.

Age 18-35? Ontario Young Consumers group may be for you

The Network of Young Consumers of Ontario (NYCO) is a volunteer group of young Ontarians aged 18 to 35 working online together on current marketplace issues through social networking. This group offers its perspective to industry and government about consumer issues and policy.

» Apply for membership

Consensus reached on future ISO 26000 social responsibility standard

Consensus was achieved among the multi-stakeholder participants in the ISO Working Group on Social Responsibility (ISO/WG SR) at its latest meeting on the way forward for the future ISO 26000 standard. ISO 26000 is now moving to the status of a Draft International Standard by October 2009.

» Learn more

Did You Know? Scanning Code of Practice

If the scanned price of a non-price ticketed item is higher than the shelf price or any other displayed price, the customer is entitled to receive the first item free, up to a $10 maximum. If a Code of Practice problem cannot be resolved at the store level, please call 1-866-499-4599 to register your complaint.

» Learn about your consumer rights under the Scanner Price Accuracy Code

Handling fresh produce safely

Health Canada has released a new series of fact sheets on the safe handling of fresh produce.

» Get the fact sheets

Government must research and regulate nanotechnology to protect consumers, report says

The federal government should ensure nanotechnologies used in consumer products are safe for Canadians, says a report, Nanotechnology and Its Impact on Consumers, prepared for the Consumers Council of Canada. Nanotechnology, involving the manipulation of matter at the molecular or atomic level, has been identified in more than 585 consumer products in the U.S. market, most available to Canadians through retail outlets or over the Internet, despite a lack of research done about possible health risks to humans or environmental impact.

» For the Research Brief, click here

Goodbye to Telemarketers! The National Do Not Call List

Tired of annoying phone calls from pushy salespeople? Register on the National Do Not Call List (DNCL). Registration is simple. Go online to www.lnnte-dncl.gc.ca/and follow instructions or phone toll-free to 1-866-580-3625 and register your number to eliminate telemarketers. Telemarketers have 31 days to update their call lists. Registered consumers who continue to receive non-exempt calls 31 days after registration can file complaints with the DNCL operator.

» Register

Frequently Asked Questions about Nanotechnology

» Click here for FAQs


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