The Consumers Council of Canada
is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.
The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.
Have a consumer
experience to share?
Help us learn from your marketplace experiences, problems and complaints. We'll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.
Where can you find a moment of privacy?
Option consommateurs, partners with Consumers Council of Canada in the Canadian Consumer Initiative, is releasing a YouTube video series on modern privacy concerns for consumers. You can view the videos about:
Celebrating an Internet Governance Milestone
The Consumers Council of Canada joins ICANN in celebrating the achievement of 200 organizations joining ICANN's At-Large Governance Structure, of which the Council is a part. ALSes work to further the development of Information and Communication Technologies and contribute to policy activities that influence the technical coordination of the Domain Name Systems. Within ICANN, they work to ensure that the Internet continues to serve the global public interests.
How standards help ensure safety and increase consumer confidence
Aubrey LeBlanc, President of the Consumers Council of Canada, talks about how standards help protect the health and safety of Canadians and increase consumer confidence.
Learn about how nanomaterials may be present in your home
Dr. Elizabeth Nielsen, director of the Consumers Council of Canada, talks about how nanomaterials are increasingly present in the home and managing related consumer protection issues.
Representation, benefits in trade highlighted on Trudeau-Obama agenda
The Council has called for and conducted research that has demonstrated the importance of a focus on consumer representation.