By Issue Area
Trend To Online, Contactless And Mobile Transactions Continues
Canadians continued to expand their use of online transfers, contactless payments and mobile transactions in 2021, according to...
Where Should You Report Cyber Threats?
Canadians who are worried or experience cyber security issues have a new tool to help them find the appropriate aid. As the...
Telcom Non-Compliance with Complaint Procedures Rising
Canadian telecom service providers showed a higher level of non-compliance with consumer complaint guidelines in 2021, according...
External Banking Complaints Resolution Back With Ottawa
Following the release of required reviews of the operations of Canada’s two banking dispute resolution operators, the issue of...
OBSI Consumer Council Shuttered After Mass Resignation
The Ombudsman for Banking Services and Investments (OBSI) shut down its Consumer and Investor Advisory Council (CIAC) in...
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