Canada’s investment industry arbiter finally disclosed how much consumers lose because it lacks the ability to require proper...
The High Costs of Low-Ball Offers
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By Issue Area
U.S. Consumer Financial Watchdog Under Siege
The U.S. agency established to protect consumers from harmful financial services industry practices is under seige – the latest...
Back to Single Bank Dispute Resolution Firm
Consumer disputes that cannot be resolved with their banks will all be routed to a single external dispute resolution provider...
Consumer Banking, Investment Complaints Skyrocket
Canadian consumers’ complaints about their banks and investment managers have nearly tripled, according to figures provided by...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...
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