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By Issue Area

Fraud Prevention Month Focuses on Tools Fraudsters Use

The 19th annual Fraud Prevention Month campaign for March 2023 focuses on the tools fraudsters use to trick consumers, and...

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Incorrect Calculation of Days in a Year Sparks Energy Rebates

At least 15 different regional energy providers have admitted to overcharging their Ontario customers for more than four years...

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Condo Builder Settles With Ontario Regulator Over Deposit Refunds

Following numerous consumer complaints about cancelled contracts and unreturned deposits, an Ontario condominium builder has...

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Communications Complaints Down by 25% in Past Year

Consumer complaints about their telecommunications services declined by about 25%, as measured by the number of complaints...

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Regulation Likely Coming For U.S. Buy Now Pay Later

U.S. regulators have indicated they plan to act to bring Buy Now, Pay Later (BNPL) lending practices closer in line with...

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