Canadians complained more about their wireless services, and less about their internet, television and telephone services,...
Canadian Telecom Complaints Up 14%
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By Issue Area
New Brunswick Introduces New Consumer Protection Legislation
New Brunswick’s government introduced a bill to create a new Consumer Protection Act to provide broad protection for consumers...
Canada’s Competition Policy Reform Ticks Forward
Canada’s federal government introduced 30 pages of amendments to the Competition Act, in an omnibus bill following its Fall...
OBSI To Regain Sole Responsibility for Bank Consumer Complaints
Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...
Minister Avoids Consumer Advocate Questions in Petition Response
The official government response to a public petition supporting a national consumer advocate avoided mentioning the advocate,...
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