By Issue Area

Consumer Banking, Investment Complaints Skyrocket

Canadian consumers’ complaints about their banks and investment managers have nearly tripled, according to figures provided by...

Canadians complained more about their wireless services, and less about their internet, television and telephone services,...

New Brunswick’s government introduced a bill to create a new Consumer Protection Act to provide broad protection for consumers...

Canada’s federal government introduced 30 pages of amendments to the Competition Act, in an omnibus bill following its Fall...

Canadian banks will be required to use the Ombudsman for Banking Services and Investments (OBSI) to handle consumer complaints...

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