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By Issue Area

TD Bank Fined $400,000 For Incorrect Disclosure of Seniors’ Bank Fees

Canada’s financial consumer watchdog fined Toronto-Dominion Bank $400,000 for incorrectly disclosing its charges for some...

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Consumer Protection Platform Pledges: Fraud and Identity Protection

Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...

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Faulty Bear Deterrents Highlight Health Canada Recalls

Bear repellants qualify as one of those products that you absolutely hope you never need to use. The dangers in relying on one...

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Election Derails Consumer Advocate E-Petition

The summer recess followed by the federal election call ended the requirement for a federal government response to a House of...

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Telecom Providers Improve Their Complaint Handling

Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...

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