Consumer complaints about their telecommunications services are up, according to the 2020-21 annual report issued by the...
Canadian Consumer Telecom Complaints Rising
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By Issue Area
Ontario Auditor Report Blasts Government Management, Enforcement
The release of Ontario Auditor-General’s reports December 1 reads like a consumer protection catastrophe. The complete package...
French Government Targets Online Product Safety
Citing a lack of compliance with product safety and recall laws, France is ordering online search engines and other resources to...
Predictable Pandemic Effects on Canadians’ Payment Choices
Canadians increasingly relied on electronic payments, in particular contactless payments, but engaged in fewer transactions...
TD Bank Fined $400,000 For Incorrect Disclosure of Seniors’ Bank Fees
Canada’s financial consumer watchdog fined Toronto-Dominion Bank $400,000 for incorrectly disclosing its charges for some...
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