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By Issue Area

A National Advocate for Consumers Is Needed

Consumers Council of Canada is urging the Government of Canada to act swiftly to keep its commitment to create a new agency able...

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Back to School, Back to Work Is Not Back to Normal

Consumer concerns about the ability of children to return to child care or school, and adults to return to the workplace...

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Advertising in the Age of COVID

Canada’s advertising industry adjudicator has received about 40 complaints about COVID-related issues in advertising, but only...

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CIBC Fined $1.2 Million for Violating Credit Card Disclosure Rules

Canada’s financial institutions watchdog fined Canadian Imperial Bank of Commerce (CIBC) $1.225 million because the bank failed...

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Do Consumers Have the Right to Paper Telecom Bills?

After initially ruling that there was no requirement for telecommunication providers to provide paper billing earlier this year,...

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