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By Issue Area

How Well are Telecom Providers Handling Complaints?

The Commission for Complaints for Telecom-Television Services (CCTS) released its first annual review of the complaint...

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How Are Consumers Protected From Online Order Delivery Problems?

A CBC News report on the problems consumers can face when there are problems with the delivery of their online orders included...

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It’s World Anti-Counterfeiting Week

World Anti-Counterfeiting Week – November 16-20 – is focused this year on the underestimation globally of health and safety...

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Council Report Delivered for Ministry Review

Consumers Council of Canada has delivered its submission to Ontario’s Review of the Consumer Protection Act to Ontario’s...

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Travellers to Get Refunds Before Airlines Get Assistance: Garneau

Canadians whose flights have been cancelled by COVID-19-related restrictions must receive refunds before Canadian airlines get...

read more
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