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  3. Right-Choice»

By Issue Area

How Will Consumers React to COVID-19 Surcharging?

Consumers will be tolerant of merchant surcharging for COVID-19 related expenses as long as there is an element of trust,...

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COVID-19 Changing How Canadians Shop and Pay

Canadians report spending less, shopping less frequently and relying less on cash in survey results released by Payments Canada...

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Unlocking the Value in Your Points Program

Many consumers accumulate points and other rewards in loyalty programs to splurge for some future luxury. At this time, that...

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Higher-Cost Lenders Promote Borrowing Over Loan Deferrals

Efforts to encourage Canada’s major lenders to provide relief from certain repayments have not reached the segment of the market...

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Federal Cell Phone Price Plan Draws Predictable Responses

Reaction to the federal government pledge to reduce cell plan prices over the next two years split along predictable lines....

read more
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