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By Issue Area

Compensation For Sears Canada Extended Warranty Customers

Consumers who purchased extended warranties from Sears Canada may be entitled to coverage for repair expenses incurred after the...

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Bank of Montreal Fined $500,000 for Violating Credit Insurance Rules

Canada’s financial institutions watchdog fined Bank of Montreal (BMO) $500,000 because of the bank’s failure to gain proper...

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Fewer Complaints About All Telecom Services

Fewer consumer complaints about their telecommunications services reached the industry’s national arbiter, according to its...

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Consumer Handbook Now Promotes Online Casinos

A former pillar of Canadian consumer rights and protection information now promotes online gambling. The web site...

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Contactless Payments Rise, Cash Use on the Wane

The widespread shift from paper to contactless and other forms of payment prevailed through 2019, even before the impact of...

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