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By Issue Area

Bell Gets 90-Day Trial to Use AI to Block Scam Calls

The Canadian Radio-television and Telecommunications Commission (CRTC) granted Bell Canada a 90-day trial to use its artificial...

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Ontario’s Class Action Law Changes Under Fire

Proposed Ontario changes to class action laws are facing criticism that they follow U.S. laws too closely, and unfairly favour...

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How Will Consumers React to COVID-19 Surcharging?

Consumers will be tolerant of merchant surcharging for COVID-19 related expenses as long as there is an element of trust,...

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No Surge In Canadians Seeking Credit Counselling – So Far

Government aid packages have prevented a surge in the number of Canadians seeking help from credit counsellors – so far. But...

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Catching COVID-19 In The Workplace

A common question for employees nearing a return to the workplace is whether they would be entitled to benefits if they acquired...

read more
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