WORKING TOWARDS
AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA
OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE
Join the Consumers Council Public Interest Network
The Consumers Council of Canada
is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.
The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

Have a consumer
experience to share?
Help us learn from your marketplace experiences, problems and complaints. We’ll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.

Featured Events
August 2025
Compensation Claims Period for Certain Leases for Home EquipmentFeaturedNoticeOngoing
November 2025
Settlement Approval Hearing – Canadian Vehicle Services Class ActionsNotice
December 2025
International Volunteer DayFeatured
Human Rights DayFeatured
Compensation Claims Period for Certain Leases for Home EquipmentFeaturedNoticeOngoing
International Volunteer DayFeatured
Human Rights DayFeatured
Latest News
TD Bank Fined $5.5 Million For Loan Disclosure Violations
Toronto-Dominion Bank paid a $5.5 million penalty after the banking industry regulator found it had not properly provided accurate disclosure to customers about certain mortgages, lines of credit and loans for almost 23 years. The violations occurred between...
Unit Pricing an Important Consumer Tool
There are three boxes of the same brand of cereal on the grocery store shelf. Three sizes. Three prices. What’s the best bang for the buck? Unit pricing is a practical and cost-effective method for consumers to compare similar offerings of packaged food products...
Cash Money Stops Offering Payday Loans in B.C. After Refunds Ordered
A B.C. payday loan company has stopped offering payday loans and converted all its stores to its instalment loans affiliate after agreeing to refund $547,000 to more than 2,800 borrowers following a Consumer Protection BC investigation. Cash Money, a leading national...