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  1. Home»
  2. World Consumer Rights Day Events...»

Consumers Council of Canada News

World Consumer Rights Day Events Focus on Artificial Intelligence

by Staff | Mar 9, 2024 | Corporate Social Responsibility, Focus-Digital Economy, Information Technology, Media & Culture, Public Safety, Right-Basic Needs, Right-Choice, Right-Information, Right-Privacy, Trendy

Consumers International released the details of its weeklong dialogue and debate series as part of the March 15 World Consumers Rights Day.

The theme of this year’s events is Artificial Intelligence. As in past year, Consumers International has assembled multiple sessions with experts from around the world to discuss the topic. The sessions begin on Tuesday, March 12, and continue through Friday, March 15.

Breakthroughs in generative AI are set to have an enormous impact on the way consumers work, communicate, learn and transact. Its growth, however, will also challenge consumer safety and digital fairness. The week’s events will examine AI concerns such as misinformation, privacy violations, discrimination, and how platforms can spread false information and perpetuate biases.

The following sessions are available to those “committed to marketplace change which protects consumers” and require registration in advance.

Tuesday, March 12, 4 pm to 5:30 pm UTC: Fighting scams, deepfakes and misinformation in the age of generative AI.
Wednesday, March 13, 2 pm to 3:30 pm UTC: What constitutes a responsible data policy for generative AI.
Friday, March 15, 12 noon to 1:30 pm UTC: Consumer Rights in an AI Age.

A Thursday, March 14 session on The Consumer Experience of Generative AI is restricted to CI members only.

Sessions will be in English, with interpretation available in French, Spanish and Arabic.

Consumers International has 200 consumer organization members, including Consumers Council of Canada, in 100 countries.

The origins of World Consumer Rights Day trace back to 1962 when President John F. Kennedy addressed the issue of consumer rights in a special message to the U.S. Congress. The consumer movement first marked the date in 1983 and now uses it every year to mobilize action on important issues. It is an opportunity to demand that the rights of all consumers are respected and protected, and to protect against market abuses and social injustices that undermine those rights.

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