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Super Complainers: Greater Public Inclusiveness in Government Consumer Complaint Handling

You may download the Consumer Perspective Report Mandatory Home Energy Rating and Disclosure for Existing House in PDF (English and French) or ePUB (English) formats, enabling you to read the report using many popular e-reader apps, such as Apple iPad, iPhone and iPod Touch, most Android mobile devices, Sony Reader and Kobo readers and most computers.

Download PDF version (English) | Download EPUB version (English) | Download PDF version (French)

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