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Trendy

Advertising in the Age of COVID

Canada’s advertising industry adjudicator has received about 40 complaints about COVID-related issues in advertising, but only...

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Council: Expand Consumer Advocate Role

Consumers Council of Canada has called for an expanded mandate for the federal government’s new Canadian Consumer Advocate and...

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Which New Consumer Behaviours Will Stick?

Canadian consumers will be more likely to resume normal grocery shopping, but will likely remain wary of malls as COVID concerns...

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Bell Gets 90-Day Trial to Use AI to Block Scam Calls

The Canadian Radio-television and Telecommunications Commission (CRTC) granted Bell Canada a 90-day trial to use its artificial...

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How Will Consumers React to COVID-19 Surcharging?

Consumers will be tolerant of merchant surcharging for COVID-19 related expenses as long as there is an element of trust,...

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