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Airline Regulator Proposes New Rules for Passenger Refunds
Canada’s transportation regulator released new draft rules for passenger refunds that broadly match what consumers believed were...
Key Milestone Achieved Towards Securing Reponse to Consumer Advocate Petition
The government of Canada has 45 days to respond to an e-petition calling for an independent Canadian Consumer Advocate, once...
CBC News Flooded With Bank Fee Hike Complaints
Marrying price hikes with profit announcements has delivered Canada's major banks the kind of earned media coverage only Scrooge...
Selling Man-Made Diamonds
Diamonds were once valued on the “Four C’s” – cut, colour, clarity and carat (size). The introduction and growing popularity of...
Rogers Bank Fined $250,000 for Issuing Credit Cards Without Consent
Canada’s financial consumer watchdog fined Rogers Bank $250,000 for failing to obtain consent before providing its customers...