Research
How the On-Demand Economy Changed Canadian Consumer Behaviour
For more than a decade, digital technology has changed Canada’s economy so that goods and services can be supplied to consumers...
PIN Questionnaire Focuses on the Ability to Meet Public Needs
The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada focuses on consumers’ views about...
Telecom Service Complaints Rising
Consumer complaints about telecommunications services – particularly home internet quality – are on the rise again, according to...
Pandemic Boosted Canadian Savings $180 Billion: BOC
Reduced spending on entertainment, traveling and health care have combined with government support programs to boost Canadians’...
Payment Choices Reverse Robin Hood Effect
Consumers who pay with cash and debit cards are effectively subsidizing those who pay with credit, according to a research white...