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Research

Predictable Pandemic Effects on Canadians’ Payment Choices

Canadians increasingly relied on electronic payments, in particular contactless payments, but engaged in fewer transactions...

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Consumer Protection Platform Pledges: Green and Bloc

Canadians will elect a new government September 20. Each of Canada’s major parties has published a platform that describes the...

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Telecom Providers Improve Their Complaint Handling

Canada’s telecommunications service providers have improved their compliance with complaint management guidelines established by...

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PIN Questionnaire Shows Support for Government Action on Housing

The newest report from the Public Interest Network (PIN) of the Consumers Council of Canada supports government action to reduce...

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On Demand Consumer Report Webinar

Consumers Council of Canada is hosting a special webinar introducing the final report of its two-year research project on the...

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