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  3. Research»

Research

When Consumers’ Right to Speak Meets Merchants’ Reputations

A consumer's right to speak should prevail unless a merchant is able to prove actual damages, says a new Canadian research...

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Ottawa Triples Funding for Consumer Research Program

Canada’s federal government announced it would triple funding for consumer research, with a particular focus on Canada’s retail...

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How Regulatory Administrative Authorities Can Improve Consumer Engagement

In the 25 years since regulators began designating ‘administrative authorities’ operating at arm’s length from government, the...

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Funding for Consumer Research Projects Announced

Canada's Office of Consumer Affairs announced the 21 projects that will be funded under its program for consumer organizations...

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Trend To Online, Contactless And Mobile Transactions Continues

Canadians continued to expand their use of online transfers, contactless payments and mobile transactions in 2021, according to...

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