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By Date

TD Bank Fined $6.5 Million for 22 Years of Improper Card Fee Rebates

Toronto-Dominion Bank paid a $6.5 million penalty and pledged a $71.7 million reimbursement to customers after Canada’s...

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The Grocery Shopping App Dilemma

The smartphone apps consumers likely use most to help them grocery shop utilize consumer data in a manner contrary to most...

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Grocery Prices Since the Dawn of COVID-19

Canadian grocery prices have stabilized after four years of tumult. Food inflation has moved lower towards historical norms, but...

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Grocery Code Has Exceptions for Fruit and Vegetables

The upcoming Grocery Code of Conduct has been presented to consumers as a way to improve price stability, but it will have...

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Back to Single Bank Dispute Resolution Firm

Consumer disputes that cannot be resolved with their banks will all be routed to a single external dispute resolution provider...

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