Beware
How Will Consumers React to COVID-19 Surcharging?
Consumers will be tolerant of merchant surcharging for COVID-19 related expenses as long as there is an element of trust,...
No Surge In Canadians Seeking Credit Counselling – So Far
Government aid packages have prevented a surge in the number of Canadians seeking help from credit counsellors – so far. But...
Catching COVID-19 In The Workplace
A common question for employees nearing a return to the workplace is whether they would be entitled to benefits if they acquired...
New Trade Pact Skirts Consumer Protection Issues
Provisions of the new tri-party North American trade agreement – now CUSMA, replacing NAFTA – continue to race ahead to meet a...
Unlocking the Value in Your Points Program
Many consumers accumulate points and other rewards in loyalty programs to splurge for some future luxury. At this time, that...