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Consumers Council of Canada News

A class action was commenced in Ontario on behalf of residents of Canada who used coin counting machines at The Toronto Dominion Bank (“TD Bank”) alleging that the machines did not properly count the deposited coins. A settlement of the class action has been reached with TD Bank for $555,000. The settlement is subject to court approval. The settlement is not an admission of liability, fault, or wrongdoing.

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Class Action Notices, Financial Services, Right-Redress  
  

If you purchased a lawn mower in Canada between January 1, 1994 and December 31, 2012, you may now make a claim for money

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Class Action Notices, Home Furnishing & Equipment, Right-Redress  
  

Ontario Ministry of Government and Consumer Services (MGCS) has announced it will revoke the Upholstered and Stuffed Articles Regulation that protects Ontario consumers from unclean and unsafe stuffing in consumer goods such as upholstered furniture, stuffed toys, bedding, mattresses, and winter coats.

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Public Statements, Clothing, Home Furnishing & Equipment, Public Safety, Standards Development, Trade, Right-Product Safety, Right-Choice, Right-Safe Environment  
  

Consumers Council of Canada research finds a specific segment of consumers buy most of the extended product protection plans sold on major household durables.

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Research Announcements, Financial Services, Home Furnishing & Equipment, Insurance, Right-Information, Right-Choice, Right-Redress, Right-Education  
  

The Consumers Council of Canada welcomes a measure in the Fall Economic Statement signalling the government heard consumer opposition to unfair banking dispute rules: banks should not be able to choose their own referees in disputes with their customers.

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Public Statements, Financial Services, Savings & Investment, Right-Redress  
  
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