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How Gift Cards Lose Their Value

A group of Canadian consumers recently discovered that the value of gift cards can disappear very quickly. Most provinces have...

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Criminals Follow the Money to E-Transfers

“I rob banks because that’s where the money is”, a quote once attributed to bank robber Willie Sutton, is helpful in...

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How Extended Protection Plans Differ

You have finally decided on a refrigerator. Compared prices, sizes, energy efficiency and other features. It seems like all the...

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Hush Money and the Limitations of Online Consumer Reviews

Social media makes it easy for consumers to share their experiences on goods and services – positive and negative – with the...

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Supreme Court of Canada decision keeps big companies from thwarting class action

An effort by a a long list of powerful consumer electronics companies to prevent certification of a class action lawsuit against...

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