Consumers will be tolerant of merchant surcharging for COVID-19 related expenses as long as there is an element of trust,...
How Will Consumers React to COVID-19 Surcharging?
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Financial Ombudsman Creates Consumer Interest Board Position
Canada’s Ombudsman for Banking Services and Investments (OBSI) announced changes to its board of directors with the creation of...
The Difficulties Consumers Have Being Heard, Respected
The difficulty of consumers making warranty claims and filing complaints – key elements of a recent Consumers Council of Canada...
No Surge In Canadians Seeking Credit Counselling – So Far
Government aid packages have prevented a surge in the number of Canadians seeking help from credit counsellors – so far. But...
Catching COVID-19 In The Workplace
A common question for employees nearing a return to the workplace is whether they would be entitled to benefits if they acquired...