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The e-Periodical for Consumer Protection and Empowerment Professionals

Think Consumers, published by Consumers Council of Canada, serves Canada’s consumer protection and empowerment professional community and is available by subscription. Stay informed about the opportunities and challenges facing those who are working towards a better marketplace for Canada’s consumers.
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What do Canadians want from their grocery store?

Environics Research conducted a national large-scale web panel for Consumers Council of Canada to try to get some answers from consumers about what they think about their grocery shopping experience and what could better protect and empower them when they shop for groceries.
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Governments must refocus on protecting people

Consumers Council of Canada urges the Government of Canada to act swiftly to keep its commitment to create a new agency able to rebuild consumer confidence and protect consumers – the Canadian Consumer Advocate.

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Latest News

More Groceries to Qualify as “Product of Canada”

Canada’s food safety authority made a subtle language change to its guidelines earlier this year to make it easier for foods to identify as Canadian.  The Canadian Food Inspection Agency (CFIA) has largely adapted the Competition Bureau’s definitions of the terms...

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The Rise of Maple Washing

The on-again, off-again threats of tariffs and invasions from U.S. political leaders has created a burst of retail patriotism among Canadian shoppers.  Whether because of the threat of higher prices that may result from retaliatory tariffs or just a ‘no thanks’...

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The High Costs of Low-Ball Offers

Canada’s investment industry arbiter finally disclosed how much consumers lose because it lacks the ability to require proper compensation to harmed consumers  The Ombudsman for Banking Services and Investments (OBSI) has long sought the ability to require the banks...

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