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Current Research

Consumers and Product Insurance Purchase Decisions

This research will study consumer experiences, attitudes and common misunderstandings with extended coverage programs such as “product protection plans” or “extended service plans”.

Mandatory Energy Rating and Disclosure for Existing Houses: Opportunities and Risks for Consumers

This research will examine options for mandatory disclosure of home energy ratings for existing houses across Canada and its potential impact on consumers’ decisions.

Consumers' Experience with Higher Cost Credit

This research will examine a suite of high-cost credit offerings such as payday or installment loans as well as fringe lending available to consumers to improve the knowledge of the consumer experience when they attempt to secure credit through storefronts and online facilities.

Consumers Council of Canada has received funding from Innovation, Science and Economic Development Canada's Contributions Program for Non-profit Consumer and Voluntary Organizations for the aforementioned research. The views ultimately expressed in the final reports of this research will not necessarily be those of Innovation, Science and Economic Development Canada or of the Government of Canada.

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