The Consumers Council of Canada previously welcomed the introduction of Bill 133, “Wireless Phone, Smart Phone and Data Service Transparency Act, 2010,” a private member’s bill, in the Ontario Legislature. At last report, that bill was expected to receive second reading later this month, likely with all-party support. The bill would then head to committee, where consumers concerned about wireless service contracts in Ontario may wish to direct their concerns and attention.
The bill proposes greater protections for consumers of wireless phone, smart phone and data services. The legislation would require clear disclosure of all optional and mandatory services, including the disclosure of “hidden fees” and contract cancellation penalties. The legislation would also limit contract termination fees, among other provisions.