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Research

Telecom Complaints Up All Across the Board

Canadians are complaining more about every part of their home technology – wireless services, internet, television and local...

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The Grocery Shopping App Dilemma

The smartphone apps consumers likely use most to help them grocery shop utilize consumer data in a manner contrary to most...

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Updated On-Demand Report, Two Consultation Papers Now Available

The Council recently issued an update to its 2019 research report The On-Demand Consumer, which investigated consumers’ views...

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Canadian Telecom Complaints Up 43 Per Cent

Canadian consumers are more upset with their telecom providers than ever, and those providers are unable to resolve those...

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Supply Chain Issues, Grocer Profiteering Hit U.S. Too

See if any of this sounds familiar. Supply chain bottlenecks during the pandemic allowed major grocery retailers to entrench...

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