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Consumers Council of Canada calls upon the Government of Canada to better protect banking consumers in Canada both before and after ‘the sale’ with stronger regulatory oversight and enforcement and by ending banks’ ability to choose their own dispute resolver.

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Public Statements, Financial Services, Savings & Investment, Right-Basic Needs, Right-Product Safety, Right-Representation, Right-Redress  
  

As never before, Canadian consumers must vigilantly compare prices and know who and what’s behind the price offers made to them, because powerful artificial intelligence could be used to construct and control access to those offers.

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Research Announcements, Right-Basic Needs, Right-Information, Right-Choice, Right-Privacy  
  

Half of Canadian consumers say they have participated in government- or utility-organized programs to improve home energy efficiency and most of them were satisfied with the outcome,

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Research Announcements, Energy, Housing & Shelter, Focus-Climate Change, Right-Basic Needs, Right-Product Safety, Right-Information, Right-Choice, Right-Redress, Right-Education, Right-Safe Environment  
  

The Consumers Council of Canada has advocated recently for firm action on unsolicited, door-to-door sales, new protection for users of alternative financial services such as payday loans and definition of qualifications, with licensing, for home inspectors. The Ontario government took action in all three areas through its Putting Consumers First Act passed April 10, 2017.

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Public Statements, Credit, Financial Services, Home Furnishing & Equipment, Housing & Shelter, Payday Loans, Standards Development, Focus-Climate Change, Focus-Residential Intensification, Right-Basic Needs, Right-Product Safety, Right-Information, Right-Choice  
  
 
 

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