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Consumers Council of Canada News

Canadian governments can better handle consumer complaints and work more capably with consumer organizations, to promote and protect consumer interests.

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Research Announcements, Right-Representation, Right-Redress  

Canadian retailers that standardize their displays of unit pricing and eliminate misleading price presentations stand to gain a competitive advantage by developing greater customer loyalty.

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Research Announcements, Standards Development, Weights and Measures, Focus-Digital Economy, Right-Information, Right-Choice, Right-Education  

Canadians want clear, simple, trustworthy and actionable information to assist them when they buy a new or resale home and to assist them in making decisions to improve the energy efficiency of their homes.

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Research Announcements, Housing & Shelter, Focus-Climate Change, Right-Basic Needs, Right-Information, Right-Choice, Right-Education, Right-Safe Environment, Right-Privacy  

Consumers Council of Canada research finds a specific segment of consumers buy most of the extended product protection plans sold on major household durables.

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Research Announcements, Financial Services, Home Furnishing & Equipment, Insurance, Right-Information, Right-Choice, Right-Redress, Right-Education  

Canadians enjoy little protection against the high prices and sales practices of instalment lenders, whose loans challenge legal expectations, Council research finds.

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Research Announcements, Credit, Financial Services, Payday Loans, Focus-Indebtedness, Right-Information, Right-Choice, Right-Education  
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