Cyber Threats to Mobile Device Users
The curators are:
HOWARD DEANE, CPA, CA, is a Principal with Acme Metric Company, consulting in social media, web analytics, knowledge management and search engine optimization. He has 30 years of experience, primarily with KPMG where he was Chief Knowledge Officer (Canada), managing significant portions of their knowledge and research functions. He has researched several projects for the Council including Creditors Insurance, Renovation Ripoffs, Online Reputation Management and Retail Apps on Smartphone Retail Apps, and Expanding Membership through Social Media
DENNIS HOGARTH, FCPA, FCA, CIPP, CISM, is an experienced IT Security and Data Privacy professional. He was appointed a Fellow of the Ontario Institute of Chartered Accountants in 1994 for his significant contribution to the CA profession in identifying emerging uses of IT. Dennis has more than 38 years of business experience, including 27 years in international leadership positions as a KPMG Partner. A pioneer and leader in innovative uses of digital information and management of associated risks, for the past decade he has identified and managed enterprise risks in many multinational projects involving new and emerging technologies. He defined and implemented global IT strategy and policies and identified, recommended and documented procedures and minimum standards for managing risks relating to the international management of information and knowledge throughout KPMG globally. Dennis has led the Council’s research regarding Emerging Cyber Threats of Mobile Devices.
SIMON WONG, M.I., B.Sc., is an information professional with a focus on the complex interplay between business needs and information systems. He has been involved in the design and implementation of a variety of information system projects, including the Public Policy and Governance Portal spearheaded by the University of Toronto, and the OCREB Online system under the Ontario Institute for Cancer Research. Simon established the Council’s Facebook page, and works with other committee members on social media and research initiatives of interest.
Developments of Interest
Related Council News
CCTS Board Names New Consumer Representatives
Canada’s national telecommunications complaint handling organization has announced the appointment of two consumer group selections to its board of directors. Catherine Middleton and Genevieve Saumier were elected by acclamation to three-year terms to the Commission...
Bell Gets 90-Day Trial to Use AI to Block Scam Calls
The Canadian Radio-television and Telecommunications Commission (CRTC) granted Bell Canada a 90-day trial to use its artificial intelligence technology to block certain fraudulent and scam calls. In its June 9 announcement, the CRTC noted that Bell’s plans would...
Federal Cell Phone Price Plan Draws Predictable Responses
Reaction to the federal government pledge to reduce cell plan prices over the next two years split along predictable lines. Consumer focused groups argued it was too little, while the national providers argued it was too harsh and would stifle innovation. Minister of...
National Telecoms Get Two Years to Lower Cellular Prices
The federal government has put Canada’s largest national cellphone networks on notice that they have two years to lower their prices for mid-range services by 25 per cent or face regulatory changes to steepen competition. Minister of Innovation, Science and Industry...
Opt-in Consent Required in Canadian Open Banking Initiative
Canadians should be required to “opt-in” to open banking if they choose, an advisory committee studying the issue for the federal government has recommended. The Advisory Committee on Open Banking released the first findings of its study, and proposed that any rules...
Related Research
CONSUMER IMPACT OF EMERGING CYBER THREATS ON MOBILE DEVICES
This research focused on identifying current and emerging risks and trends of cyber threats on mobile devices to the Canadian consumer; determining the nature and awareness and understanding of these risks by Canadian consumers and how, if at all, they can mitigate such risks; and recommending actions to be taken by consumers and consumer organizations, regulatory bodies, application developers and the developers of mobile operating environments to help protect the Canadian consumer. Download.
CANADIAN CONSUMERS’ ONLINE REPUTATIONS – AWARENESS, MISUSE AND REPAIR
A research project on the phenomenon of consumers’ online identities being misused by others resulting in potential damage to a consumer’s reputation, with a focus on the services of reputation repair offered by various organizations and businesses. This research conducted a practical and useful evaluation of products and services purporting to help Canadians find and/or manage their online information and reputation. Download
DO SMARTPHONES MAKE FOR SMARTER CONSUMERS?
Research examining the emerging trend of large retailers in providing product and purchase information through smartphone applications. It identifies information that consumers use at point of purchase of products and the extent to which these applications meet their needs. Download
Related Consumer Rights Policy Statements
Canadian Perspectives on Cloud Computing and Consumers English | French
Understanding Online Reputation Management & Repair English | French
The Need for an Integrated Telecommunications Policy English | French
Access to Broadband for All Canadians English | French
Internet Traffic “Throttling” and Net Neutrality English | French
Unsolicited Commercial Electronic Mail (“Spam”) English | French
Do you need to be engaged with this issue, too?
Maybe you would like to:
Tell us about a consumer problem, because you just think we ought to know about it as we pursue our mandate.
Join the Council’s Public Interest Network, to share your views with us as we develop policy and conduct research.
Apply to become a member of the Council, to participate in its governance and issues committees.
Apply to join the Council’s Young Consumer Network, to get started pursuing your professional or personal interest in consumer rights and responsibilities in this subject area.
Inquire about how your organization can help support the Council to increase understanding about related consumer rights and responsibilities and stay advised of the Council’s work.