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Public Statements

Consumers Council of Canada publishes public discussion paper concerning need for single fair, independent and impartial dispute resolution provider for banking services.

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Consumers Council of Canada has joined with two other consumer groups to call on the Government of Canada to protect banking consumers by appointing a single, not-for-profit organization to be the ombudservice for the retail banking sector across the country.

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Consumers Council of Canada calls upon the Government of Canada to better protect banking consumers in Canada both before and after ‘the sale’ with stronger regulatory oversight and enforcement and by ending banks’ ability to choose their own dispute resolver.

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Consumers Council of Canada President Don Mercer has written the Hon. Bill Morneau, Minister of Finance Canada, to make him aware of Council views related to reform of the Canadian Payments Act, contained in the Council's report: Updating the Canadian Payments Act – A Consumer Perspective Spotlight

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Council, working with Public Interest Advocacy Centre, granted leave to intervene in case by the Supreme Court of Canada.

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