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By Consumer Right

The Consumers Council of Canada has advocated recently for firm action on unsolicited, door-to-door sales, new protection for users of alternative financial services such as payday loans and definition of qualifications, with licensing, for home inspectors. The Ontario government took action in all three areas through its Putting Consumers First Act passed April 10, 2017.

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Right-Basic Needs, Right-Product Safety, Right-Information, Right-Choice  

Council report finds Canadian consumers feel cautious about using online reviews of products and services used by other consumers, but nonetheless feel information from this source if carefully considered makes them more savvy shoppers.

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Governments are slowly moving to move on mountain of consumer protection problems, many of which could have been avoided to start with by having strong, properly resourced consumer group representation in legislative and regulatory processes.

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Aubrey LeBlanc, immediate past president of the Consumers Council of Canada, has been named as the first chairman of Ontario's new Condominium Management Regulatory Authority. The authority formally will take on its new responsibility to administer the Protecting Condominium Owners Act and its regulations on July 1, 2017. As such, the authority will be responsible for regulatory oversight of condominium management services.

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Consumer group Option consommateurs is releasing a video series on YouTube called "A Moment of Privacy".

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