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Consumers Council of Canada publishes public discussion paper concerning need for single fair, independent and impartial dispute resolution provider for banking services.

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Public Statements, Financial Services, Payments, Savings & Investment, Right-Redress  
  

Consumers Council of Canada has joined with two other consumer groups to call on the Government of Canada to protect banking consumers by appointing a single, not-for-profit organization to be the ombudservice for the retail banking sector across the country.

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Public Statements, Financial Services, Payments, Savings & Investment, Right-Redress  
  

Consumers Council of Canada President Don Mercer has written the Hon. Bill Morneau, Minister of Finance Canada, to make him aware of Council views related to reform of the Canadian Payments Act, contained in the Council's report: Updating the Canadian Payments Act – A Consumer Perspective Spotlight

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Public Statements, Financial Services, Payments, Focus-Digital Economy, Right-Choice, Right-Representation  
  

Most Canadian consumers are unaware of a key feature of electronic payments services they commonly use that can protect them from losing their money if they don’t get what they ordered, it’s not what they ordered, or what they ordered doesn’t work.

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Research Announcements, Credit, Financial Services, Payments, Right-Redress  
  

Canadian consumers are skeptical that a reduction in credit card transaction fees to merchants will bring them lower retail prices, Council study finds.

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Public Statements, Research Announcements, Financial Services, Payments  
  
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