Public expects capable consumer role in internal trade consultations

Awareness of federal-provincial governments' work on internal trade issues is low among Canadians, but, the more they learn, the more they expect capable representation for consumers. New Council research highlights consumer issues at play and the challenges to providing that representation. Learn more. Download the report.


Report Identifies Risks With Unlicensed Online Payday Lenders

Canadians seeking sources of payday loans or to arrange a payday loan online are more likely to encounter unlicensed lenders than licensed, legally compliant ones, research shows.

Learn more | Download the Report

The unthinkable has been preserved. What can you do?

People are finding damaging information about themselves on the Internet, and they may not know what to do about it. A Consumers Council of Canada research project entitled “Canadian Consumers: Online Reputations, Awareness, Misuse and Repair” investigated the industry that has emerged to manage and fix reputations online. The report also suggests ways consumers can manage their online reputations proactively and reactively. Learn more | Download the Report

Retailers' Smartphone Apps Evaluated

A Consumers Council of Canada report concludes new smartphone apps of Canadian "bricks and mortar" retailers can help consumers get good deals, fail to deliver some important information and provide product reviews that can be useful if read critically. Learn moreDownload the report

Class Action Lawsuit Watch

September 2015

Notice related to Honda settlement in lawn mower engine class action

Sep 25, 2015 11:46 AM

A settlement has been reached with Honda, in which they have agreed to pay CDN $700,000.00 for the benefit of class members (the “Honda Settlement”). 

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Working together as the Consumers Council of Canada our members form the most active, Canada-wide multi-issue consumer group. The Council helps business and government manage today’s consumer issues. The Consumers Council of Canada aims to create an efficient, equitable, safe and effective marketplace.


Choose the source you think is most trustworthy, responsible and likely to be useful and relied upon by parents regularly to provide them the best dietary information and education necessary for them to be able to make good food choices for their children:
Academics and scientists    10.0%
A school teacher    0.0%
Family physician    20.0%
A dietitian    60.0%
A TV news program    0.0%
Food products companies    0.0%
A government department responsible for food safety or public health    0.0%
A consumer protection organization    0.0%
A radio news program    0.0%
A newspaper    0.0%
Food retailers    0.0%
Friends of the family    0.0%
None of the above    10.0%


You can help the Council develop consumer policy and respond to consumer issues. Join the Council's Public Interest Network. There's no cost to you, and you'll be consulted about issues under consideration by government, corporations and consumer organizations.

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