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Research Announcements

Council report finds Canadian consumers feel cautious about using online reviews of products and services used by other consumers, but nonetheless feel information from this source if carefully considered makes them more savvy shoppers.

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Research for Consumers Council of Canada finds rent-to-own transactions are an expensive way for consumers to acquire merchandise, with periodic payments typically totalling 2 to 3.5 times the price of the same goods at conventional retailers.

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New research on ways that Canadians try to resolve their consumer problems. It examines patterns in the decision to access the formal legal system to resolve one or more consumer problems, based on ethnicity, level of education and income.

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Consumers Council of Canada members were involved providing consumer representation involving two recent high-profile national standards efforts just completed and with the potential to benefit consumers.

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Canadian consumers have high expectations for the quality of consumer representation in trade-related regulatory harmonization initiatives on agenda of Canadian Prime Minister Justin Trudeau and U.S. President Barack Obama.

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