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Research for Consumers Council of Canada finds rent-to-own transactions are an expensive way for consumers to acquire merchandise, with periodic payments typically totalling 2 to 3.5 times the price of the same goods at conventional retailers.

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A board of directors and executive officers have been chosen to lead the Consumers Council of Canada in 2016-17. Don Mercer has returned to the board after a two-year hiatus from the role and has been named President. Three new board members were named.

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Consumer group Option consommateurs is releasing a video series on YouTube called "A Moment of Privacy".

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The Consumers Council of Canada expresses condolences upon the death of its former board member, Cindy Nicholas, on May 19, 2016.

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New research on ways that Canadians try to resolve their consumer problems. It examines patterns in the decision to access the formal legal system to resolve one or more consumer problems, based on ethnicity, level of education and income.

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