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In 2013, class proceedings were initiated in Ontario by Harrison Pensa, in British Columbia by Camp Fiorante Matthews Mogerman and in Québec by Belleau Lapointe, s.e.n.c.r.l. on behalf of Canadians who purchased Vehicle Carrier Services, or purchased or leased a new Vehicle transported by RoRo between February 1, 1997 and December 31, 2012. A Settlement Agreement has been reached with CSAV which is one of 20 defendants involved in this litigation.

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Council report finds Canadian consumers feel cautious about using online reviews of products and services used by other consumers, but nonetheless feel information from this source if carefully considered makes them more savvy shoppers.

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Research Announcements, Advertising & Sales, Information Technology, Media & Culture, Standards Development, Focus-Digital Economy, Right-Information  

Ontario takes steps consistent with a Consumers Council of Canada affordable housing recommendation just as National Housing Day approaches Nov. 22. Council releases representation to federal government's national housing strategy consultation.

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Governments are slowly moving to move on mountain of consumer protection problems, many of which could have been avoided to start with by having strong, properly resourced consumer group representation in legislative and regulatory processes.

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Research for Consumers Council of Canada finds rent-to-own transactions are an expensive way for consumers to acquire merchandise, with periodic payments typically totalling 2 to 3.5 times the price of the same goods at conventional retailers.

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Public Statements, Research Announcements, Financial Services, Payday Loans  
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