The Consumers Council of Canada's commitment to good governance, excellence in research, and its consultative, fact-based approach provide the foundation for its engagement of consumer issues. The Council builds consumer networks to support its understanding and advocacy around issues it engages. As such, the Council is an active participant in the Canadian Consumer Initiative.
The Council often leads in addressing emerging areas of consumer concern.
The Council works to improve consumer understanding and actual experience in marketplaces and issues important to everyday life. The Council has advocated around a wide range of issues, including energy prices and conservation, home construction quality, health care, product safety, point-of-sale practices, advertising standards, corporate social responsibility, online reputation, Internet retailing, and privacy and security on mobile devices, to name a few issue areas.
The Council advises on consumer representation and provides qualified participants to government, business and the not-for-profit sector. It trains individuals to become effective, principled consumer representatives.
The Consumers Council of Canada fosters public and private discussion about issues of concern to consumers, develops consumer policy and advocates for its policies, and seeks to expand consumer representation so issues of importance to Canadian consumers are addressed.
This section of the Council's website offers information and recommendations about some of the issues receiving the Council's attention.