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WORKING TOWARDS
AN IMPROVED MARKETPLACE
FOR CONSUMERS IN CANADA

OUR AIM IS AN EFFICIENT, EQUITABLE, SAFE AND EFFECTIVE MARKETPLACE

Join the Consumers Council Public Interest Network

A network of Canadian residents who share their thoughts and knowledge with the Council about consumer public policy issues, usually through confidential online questionnaires.

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The Consumers Council of Canada

is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.

The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.

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Help us learn from your marketplace experiences, problems and complaints. We'll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.

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Featured Events

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The Consumers Council of Canada has advocated recently for firm action on unsolicited, door-to-door sales, new protection for users of alternative financial services such as payday loans and definition of qualifications, with licensing, for home inspectors. The Ontario government took action in all three areas through its Putting Consumers First Act passed April 10, 2017.

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Public Statements, Credit, Financial Services, Home Furnishing & Equipment, Housing & Shelter, Payday Loans, Standards Development, Focus-Climate Change, Focus-Residential Intensification, Right-Basic Needs, Right-Product Safety, Right-Information, Right-Choice  
  

Research for Consumers Council of Canada finds rent-to-own transactions are an expensive way for consumers to acquire merchandise, with periodic payments typically totalling 2 to 3.5 times the price of the same goods at conventional retailers.

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Public Statements, Research Announcements, Financial Services, Payday Loans  
  

A board of directors and executive officers have been chosen to lead the Consumers Council of Canada in 2016-17. Don Mercer has returned to the board after a two-year hiatus from the role and has been named President. Three new board members were named.

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Public Statements, Appointments  
  
 
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