The Consumers Council of Canada
is committed to good governance, excellence in research and listening to consumers. Its consultative, fact-based approach provides the foundation for its engagement of consumer issues through consumer representation.
The Council works to improve consumers’ ability to navigate marketplaces affecting everyday life.
Have a consumer
experience to share?
Help us learn from your marketplace experiences, problems and complaints. We'll protect your privacy. We don’t act for individuals. But sharing can help you think and will bring you knowledge. You’ll help us help all consumers.
Consumers want home energy efficiency programs to be problem free
Council releases research report focused on the risks and opportunities for consumers of home energy efficiency retrofits and renovations driven by government and utility incentives.
Join us in September to learn about and discuss the state of consumer rights in Canada
Consumers Council of Canada, Option consommateurs, Public Interest Advocacy Centre and Union des consommateurs are partners to host an exciting 2-day conference, September 19-20, 2017, in Ottawa, to discuss and analyze the state of the Canadian consumer. As well, the event will facilitate a discussion about the challenges of consumer advocacy in Canada.
Council represents consumers seeking Wireless Services code improvements
The Consumers Council of Canada offered views on improvements to the Wireless Services Code at recent hearings by the Canadian Radio-television and Telecommunications Commission.
Consumer Experiences with Rent-to-Own
Report finds rent-to-own transactions are an expensive way for consumers to acquire merchandise, with periodic payments typically totalling 2 to 3.5 times the price of the same goods at conventional retailers
In Touch with e-Consumer Protection?
The Consumers Council of Canada's recent conference concerning e-consumer protection themes
created a timely opportunity for thought leaders in the private, public and not-for-profit sectors
to discuss existing and emerging trends and consumer rights and responsibilities in e-commerce.