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Fraud or Suspected Fraud

Canadian Anti-Fraud Centre

If you think you have been a victim of fraud or a fraud attempt, you can contact the Canadian Anti-Fraud Centre. Established in January of 1993, the Centre (formerly known as PhoneBusters) is jointly managed by the Royal Canadian Mounted Police, the Ontario Provincial Police, and the Competition Bureau of Canada.

The Centre is the central agency in Canada that collects information and criminal intelligence on mass marketing fraud (telemarketing), advance fee fraud letters (e.g. West African), internet fraud and identity theft complaints, that have Canadian content, from North American consumers and/or victims. The Centre does not conduct investigations, but provides valuable assistance to law enforcement agencies all over the world.

The data collected and analyzed at the CAFC assists in evaluating the effects of various types of fraud on the public. It also helps to prevent future similar crimes from taking place.

The Centre also operates the SeniorBusters program, presently consisting of more than 60 volunteer senior adults who help combat mass marketing fraud practices against seniors. The SeniorBusters program offers education, counseling and referrals to senior victims of illegal mass marketing fraud and identity theft/fraud.

The Consumers Council of Canada is a member of the Canadian Anti-Fraud Forum, hosted by the Competition Bureau of Canada.

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