Consumers Council of Canada News

March 2011


Will new C-notes be simpler for consumers?

Mar 10, 2011 3:22 PM
CCC Admin

The Bank of Canada has announced it will begin circulating a new $100 polymer bank note in November 2011, with a polymer $50 note to follow in March 2012. The new C-note is supposed to be more durable and secure.

The Bank has reported the number of complaints about counterfeit $100 bills has been in a free fall for some years now, and it is expected the new bill will make it even tougher to pass a fake.

While the Council has not researched the use and abuse of the $100 bill, it can be noted the Council does still receive sporadic complaints that retailers simply don't accept them. So has the decline in reported fakes just resulted because part of the marketplace has sworn off this denomination of bill?

The  Bank of Canada's public backgrounder on the new bill says nothing about the cost to ordinary retailers of screening for the bills nor about how consumer and small-retailer confidence in the C-note will be supported.

It seems clear the largest scale handlers of currency will derive some benefit from the improvements, but time will tell whether the C-note regains a respected place in the wallets of individual Canadians.

But the backgrounder is still an interesting read for the money-minded. Click here to learn more.

  

February 2011


Tolls charged in C$ at Windsor’s Ambassador Bridge hurt consumers

Feb 25, 2011 5:27 PM
CCC Admin

Canadian consumers are expressing growing concern about the gap between U.S. and Canadian prices for exactly the same goods and services, as the Canadian dollar has been consistently worth the same or more than the U.S. dollar for some time.

The Consumers Council of Canada says there is no need to look farther than one of Canada’s busiest border crossings, the Ambassador Bridge at Windsor, Ontario, to see an example of this persistent problem being experienced by Canadian consumers.
“Consumer choice is severely limited by the ownership situation at the bridge crossing into the United States at Windsor, Ontario, made worse by discriminatory pricing of the toll paid by consumers wishing to pay in Canadian dollars,” said Consumers Council of Canada President Don Mercer. “Other Canada-U.S. border crossing points are demonstrably more cost-effective for consumers, in terms of price and when choice of currency for payment is considered.”
Mercer said consumers are not enjoying the economies of scale at this busy border crossing that might reasonably be expected. 
“It is well known that efforts have been thwarted to introduce competition and improve consumer choice at the Canada-U.S. border at Windsor,” he said. “Officials on both sides of the border have an interest in the fair treatment of the users of this important border crossing, because the low-cost and efficient operations of these routes contribute to the efficiency of both the U.S. and Canadian economies, to the benefit of consumers in both countries.”
The Consumers Council of Canada (www.consumerscouncil.com) works collaboratively with consumers, business and government in support of consumers’ rights and responsibilities, seeking an efficient, equitable, effective and safe marketplace for consumers.

  

December 2010


Consumer Product Act should be quickly implemented

Dec 17, 2010 2:11 PM
CCC Admin

 The Consumers Council of Canada welcomes the passage by Parliament of Bill C-36, “Canada Consumer Product Safety Act” and urges the prompt implementation of its provisions.

“The product safety act has been a long time coming, and there has been ample time for the Government of Canada to prepare for its implementation,” said Consumers Council of Canada President Don Mercer. “Consumers need the Act’s protection without delay.”
Mercer says the new law will protect Canadians from unsafe products in the marketplace by giving government the power to order recall of identified unsafe products. He said the increase in penalty levels for non-compliance will deter the sale of unsafe products.
The new Act:
-Prohibits a manufacturer or importer from manufacturing, importing, distributing, promoting or marketing a product that is or likely to be a danger to the health or safety of the public.
Gives government the power to compel consumer product recalls or other corrective measures, and carry out measures if industry does not cooperate.
 Increases fines and penalties, including administrative monetary penalties, which will deter the existence of dangerous products in the market place and enhance consumer confidence in the marketplace.
Requires manufacturers and other suppliers to take necessary measures to ensure safety of consumer products, the mandatory reporting of defects and adverse events and mandatory record-keeping for traceability of products throughout supply chains, to help identify dangerous products at an early stage.

  
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