Tell Us Your Consumer Experience

The Consumers Council of Canada does not become involved in representing individual consumers concerning their specific problems, but it is interested in learning about difficulties and great experiences consumers encounter in the marketplace. Tell us about your consumer experience if you would like to assist the Council's efforts to protect consumers.

You may complete the following form if you would like to share information about your consumer experience. Personal information is only collected in the event the Council has a further need to contact you about your submission. Generally the Council will not respond to these submissions, which are received for information purposes only.

Name: *
E-mail address: *
Telephone:
City/Town: *
Province:*
Choose the description that best describes the product or service about which you will be commenting: *
If you chose, "Other" briefly describe the product or service about which you have a comment:
Tell us whether your submission is a just a comment, a compliment, or about a specific kind of consumer problem:  Just a Comment
Compliment
Misrepresentation
Problem obtaining refund
Billing dispute
High Pressure Sales
Shoddy goods or service
Delayed Delivery or Slow Start of Service
Warranty or Guarantee Problem
Unfair Practice
Broken Law
Scam or Fraud
OTHER PROBLEM
If you chose "OTHER PROBLEM" describe your problem as best as possible in a few words:
Share your thoughts about your consumer experience: *
If this is a complaint, please tell us if you have tried to resolve the problem with the product or service provider without success:  Yes
No
If this is a complaint about a problem, did you obtain a successful resolution of the problem?:  Yes
No
Still in Progress
If this is a complaint about a problem, have you sought third-party help:  Yes
No
If you've sought out third party help with your problem, please describe it.: 
 
Please enter the text that you see in the image below: